FREQUENTLY ASKED QUESTIONS
Q
Are You Licensed & Insured?
A
Palmetto River Planning is fully licensed and insured, with general liability coverage and all necessary business licenses. Their coordinators are trained in wedding and event planning, and they can provide documentation upon request.
Q
How Much Time Do We Spend With You?
A
Unlike many other wedding planning companies, Palmetto River Planning offers unlimited communication with couples, allowing you to reach out as often as you'd like. They also proactively check in throughout the planning process, with guaranteed touchpoints around six and two weeks before the wedding to ensure every detail is covered. Communication frequency increases based on the selected package, offering a truly personalized and attentive experience.
Q
Do You Charge A Travel Fee?
A
Palmetto River Planning charges a travel fee for events more than 1.5 hours from Trenton, SC. A standard $300 lodging fee applies for safety, but we don’t charge for gas or food. Events over 5 hours away may incur a higher fee, which will be communicated upfront.
Q
How Does The Booking Process Look?
A
Once you receive your official proposal, Palmetto River Planning will reserve your date for two weeks giving you time to decide if we’re the right fit. If you choose to move forward with us (and we truly hope you do!), a 25% deposit and signed contract are required, with the remaining balance due two weeks before the event. We’re happy to discuss flexible payment plans to make things as easy and stress-free as possible!
Q
How Many Coordinators Will Be At This Event?
A
All Palmetto River Planning coordinators are professionally trained and able to manage events solo. The Palmetto Package and above includes at least two coordinators. For other packages, the number of coordinators depends on your event’s size and complexity—we’ll advise you at booking, and you’re always welcome to request additional support.
Q
Do You Offer Any Special Discounts?
A
Palmetto River Planning offers discounts for military, first responders, medical professionals, and referrals from past clients. We also run specials regularly—follow our on social media for the latest deals!
